About ITSL
About ITSL (IT Services London)
ITSL is an IT services company based in London, supporting small and medium businesses since 2019 with IT support, software development, AI integration and web design & SEO.
Our story
ITSL was founded to solve a common problem for London SMEs: technology suppliers who only handle one piece of the puzzle, leaving business owners to coordinate between a web developer, an IT support company, a marketing agency and an app developer themselves. We built ITSL as one team that covers all of it — IT support, software and apps, AI, and marketing — so business owners have a single accountable partner.
Our mission
To give London's small and medium businesses access to the same quality of software, AI and IT infrastructure as larger competitors, delivered in plain English and priced transparently with no hidden setup fees.
Our values
- Honesty first — we recommend what your business actually needs, including telling you when you do not need something
- Plain-English communication, with no unnecessary technical jargon
- Transparent, predictable pricing with clear contract terms
- Long-term partnership over one-off projects, wherever that suits the client
Our team
A. Mughal
Founder & Lead Developer
Leads software, AI and infrastructure projects across ITSL's client base, with a background in full-stack development and systems architecture.
S. Ahmed
Head of IT Support
Runs the day-to-day help desk and on-site support team, focused on fast response times and clear communication with clients.
R. Khan
Web & SEO Lead
Oversees website design and SEO delivery, from technical audits through to on-page content and local search strategy.
M. Iqbal
Marketing & Social Media Lead
Plans and delivers content calendars and social media management across client accounts, alongside paid ads campaigns.
Want to work with ITSL?
Book a free consultation to discuss your business needs with our team.